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Zolon Tech, Inc
 
( NEW JERSEY , Other Cities )
 
 
 
IT consulting Service
   
 
Principal ServiceNow System Administrator
 
( TEXAS , Dallas )
  Job Description :
  Minimum 8 years related experience. Prior lead/managerial experience preferred.

At least 5 years working in an ITIL aligned environment.

Extensive experience managing incident and crisis calls and authoring C-level communications.

Experience managing projects, service providers, or matrixed resources in an outsourced environment.

Has excellent technical awareness and understanding of the core technology in use, including bespoke applications in use and core systems management systems and tools.

Demonstrates thorough understanding of business priorities and understands the business criticality of platforms and applications.

Understanding of best practice in project delivery and service management (ITIL), particularly in outsourcing situations. Proven ability to work in collaboration with BU’s and external service providers, building and developing effective relationships.
 
  Job Type : Not available
 
  Job Category : Software/Hardware/EDP
 
  Pay Rate : As Per The Company Norms
   
  Skills Required :
  erforms Incident Management functions, effectively driving customer impacts to timely resolution and authoring executive summaries and remediation plans. Leads improvements within the BU’s and with the service provider, including revising and implementing processes and tools in support of IT Service Management, especially Incident Managemen
   
  Qualification :
  Not Available
   
  Career Level : Middle Management
   
  Experience : Minimum 3 Years-Maximum 4 Years
   
  Other Informations :
  Not Available
   
   
  Contact Information :
  ZOLON Tech Solutions, Inc. | Bhanu Prasad | Recruitment Manager | 1101 Pennsylvania Avenue NW, Suite 600 | Washington, DC 20004 | | 202-644-7536 (Direct) | (202) 640-4366 (fax) | Click here to Apply Email |
   
  Reference :
  Not Available
   
  Reference ID: Not Available
   
 
   



   


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